Privacy Policy

Last Updated: [15/01/2025]

1. Introduction

Welcome to Ferrera Digital House Ltd (“Company,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting it through this Privacy Policy.

This policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.ferreradigital.com.

By using our website, you agree to this Privacy Policy. If you do not agree, please do not use our website.

2. Data We Collect

We collect both personal data (such as name, email, and contact details) and non-personal data (such as browser type, IP address, and website usage data).

• A. Information You Provide Directly
• Contact forms, subscriptions, or inquiries. Information shared during business communication.

• B. Information Collected Automatically
• Cookies & Tracking Technologies – We use allowed cookies to enhance user experience and analyze traffic.
• Log Data – IP addresses, browser types, referral pages, and session duration.

3. Lawful Basis for Processing Data (GDPR Compliance)

• Under the General Data Protection Regulation (GDPR), we process personal data based on:
• User consent (when subscribing, filling forms, or accepting cookies).
• Legitimate business interests (e.g., improving services, website security).
• Legal obligations (e.g., fraud prevention, tax regulations).
• Performance of a contract (if we provide you with services).

4. How We Use Your Data

• We use collected information to:
• Provide and improve our services.
• Optimize website performance and security.
• Send newsletters, marketing updates (with consent).
• Ensure compliance with legal obligations.
• We do not sell your personal data.

5. Cookies & Tracking Technologies

We use cookies to improve website functionality and ensure security.

Types of Cookies Used:

• Essential Cookies – Required for website operation.
• Analytics Cookies – Help us understand website usage.
• Marketing Cookies – Used for personalized content and ads.

- You can manage or disable cookies in your browser settings.

- For more details, refer to our [Cookie Policy] (if applicable).

6. Data Retention Policy

We store personal data only for as long as necessary, based on:

• Legal requirements (e.g., tax and compliance laws).
• Service and business needs.
• User requests for data deletion (where applicable).

7. Data Protection & Security Measures

We enforce strict safety protocols to protect user data:

• Secure servers & encryption (SSL/TLS technology).
• Restricted access (only authorized personnel can access data).
• Regular security audits & monitoring to prevent breaches.

- While we follow industry best practices, no online transmission is 100% secure. Use our services at your discretion.

8. Third-Party Sharing & Disclosures

We do not sell or rent your data. However, we may share it with:

• Service Providers (hosting, email, analytics).
• Legal Authorities (if required for compliance).
• Business Transfers (if Ferrera Digital House Ltd is sold or merged).

- External websites linked on our site have their own privacy policies, which we do not control.

9. Your Rights Under GDPR

As a visitor from Cyprus or the EU, you have the right to:

• Access – Request a copy of your personal data.
• Correct – Update inaccurate or incomplete data.
• Delete – Request deletion of your data (“Right to Be Forgotten”).
• Object – Stop processing for direct marketing.
• Restrict – Limit how we process your data.
• Withdraw Consent – Opt-out of marketing emails or cookie tracking at any time.

- To exercise these rights, contact us at Head@ferreradigital.com.

10. How to Withdraw Consent

• Unsubscribe from emails using the “unsubscribe” link.
• Disable cookies via browser settings.
• Request manual deletion by emailing Head@ferreradigital.com.

11. Data Protection Officer (DPO) Contact

DPO Contact:
Head@ferreradigital.com
www.ferreradigital.com

12. Complaints & Dispute Resolution

If you have privacy-related concerns, you may:
Contact Us at Head@ferreradigital.com
Lodge a Formal Complaint with Cyprus’ Data Protection Authority:

• Office of the Commissioner for Personal Data Protection (Cyprus)
• commissioner@dataprotection.gov.cy
• +357 22818456

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The latest version will always be available at www.ferreradigital.com.

Your continued use of our website implies acceptance of any updates.